Account and data deletion

Alerte Echipă

  • App: Alerte Echipă
  • Operator: FastForward
  • Last updated: 20 August 2026

You can request deletion of your account and the data tied to it at any time. Below is exactly how it works and what disappears.

01 How to request deletion

Send an email to cosmin@fastforward.dev with the subject “Delete account”, from any address, and state in the message the phone number you signed in with.

  1. You send the request by email, with the account's phone number.
  2. We confirm the request comes from the account holder — if needed, we send a verification code to that number.
  3. We delete the account and reply by email once it is done. The maximum term is 30 days from the request, but it usually takes a few business days.

Deletion is permanent and cannot be undone. If you only want to stop receiving alerts from one team, you can leave that team from the app without losing your account.

02 What gets deleted

When the account is deleted, everything tied to it disappears automatically, by cascade in the database:

  • the sign-in account and the phone number associated with it;
  • the profile — name, job title, photo, chosen alert sound;
  • team memberships and pending invitations;
  • the notification token and the data about your devices;
  • the history of alerts you sent and received.

Data stored locally on the phone — the co-workers picked for the widget and the sign-in session — is erased when you uninstall the app.

03 What may remain

  • Teams you created, if they still have active members. They are not deleted along with your account, so your co-workers are not left without a team; tell us in your request if you want them deleted too and nobody else needs them.
  • The technical delivery log for notifications, used to diagnose alerts that fail to arrive. It does not contain your profile.
  • Our email correspondence with you, and any data the law requires us to retain.

04 Other rights

Besides deletion, you have the right to know what data we hold about you, to correct it, to receive a copy of it and to object to the processing. The details and the legal basis are in the privacy policy. Your name, job title, photo and alert sound you can change yourself, at any time, from the Profile screen of the app.